Terms of Service

Last updated: 2024-01-15

1. Acceptance of Terms

By accessing and using LetzGoBuy services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

LetzGoBuy provides a shopping agent service that allows users to purchase products from Chinese e-commerce platforms. We act as an intermediary between you and the sellers.

3. Account Registration

You must register an account to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Orders and Payment

By placing an order, you agree to pay the product price, service fee, and shipping costs. All payments are processed through our secure payment system. Prices are subject to change without notice.

5. Shipping and Delivery

Shipping times are estimates and may vary based on destination and customs processing. We are not responsible for delays caused by shipping carriers or customs authorities.

6. Returns and Refunds

Our return policy allows for returns within 30 days of delivery for eligible items. Customized or personalized items may not be eligible for return. Refunds are processed to your original payment method.

7. Product Quality

We perform quality inspections on products before shipping. However, we cannot guarantee that all products will meet your expectations. Differences in color, size, or quality from product images may occur.

8. Limitation of Liability

LetzGoBuy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of LetzGoBuy and protected by intellectual property laws.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Us

For questions about these Terms of Service, please contact us at letzgobuy@gmail.com.